All systems are operational

Past Incidents

21st November 2024

No incidents reported

20th November 2024

No incidents reported

19th November 2024

No incidents reported

18th November 2024

No incidents reported

17th November 2024

No incidents reported

16th November 2024

No incidents reported

15th November 2024

Network Packet loss on some IPv6 routes

We're currently witnessing packet loss on some IPv6 routes via one of our upstream transit providers. We're investigating further and will provide more details shortly.

UPDATE 12:05 UTC: We've made some routing policy changes to shift IPv6 traffic away from the affected routes while we continue to investigate. Connectivity on affected routes should now be fully restored. If you're still experiencing issues please contact support@brightbox.com with details.

UPDATE 2024-11-19: Our upstream provider identified an issue with IPv6 neighbour instability on one of the LINX peering LANs. They have raised the issue with LINX and it has now been resolved via a configuration change. We've confirmed that traffic via the affected routes is now stable, so have reverted the previous routing policy changes.