16th December 2020

Network network outage due to switch stack failure

we're currently investigating a network outage

04:37: this looks to be a partial core switch failure, still investigating

05:31: one of the switches in a core switch stack has failed in an unexpected way and is preventing proper failover. this is affecting connectivity to one zone. we're removing the failed unit. ETA is currently 1 hour.

06:01: the switch stack is now functioning normally and connectivity is resumed.