All systems are operational

Past Incidents

15th November 2024

Network Packet loss on some IPv6 routes

We're currently witnessing packet loss on some IPv6 routes via one of our upstream transit providers. We're investigating further and will provide more details shortly.

UPDATE 12:05 UTC: We've made some routing policy changes to shift IPv6 traffic away from the affected routes while we continue to investigate. Connectivity on affected routes should now be fully restored. If you're still experiencing issues please contact support@brightbox.com with details.

UPDATE 2024-11-19: Our upstream provider identified an issue with IPv6 neighbour instability on one of the LINX peering LANs. They have raised the issue with LINX and it has now been resolved via a configuration change. We've confirmed that traffic via the affected routes is now stable, so have reverted the previous routing policy changes.

14th November 2024

No incidents reported

13th November 2024

No incidents reported

12th November 2024

No incidents reported

11th November 2024

No incidents reported

10th November 2024

No incidents reported

9th November 2024

Network internal networking problem

We're currently investigating a suspected internal network problem affecting several hosts.

We've identified a problem with a switch port and everything is now back online. We're still investigating the full cause.